Refund Policy

Welcome to Steno Army! We value your satisfaction and are committed to ensuring a smooth and transparent experience with our Steno Transcription Software. Please read the following refund policy carefully to understand our guidelines.

Refund Eligibility

Refund requests must be submitted within 24 hours of purchasing the subscription. Refunds will not be processed after this timeframe under any circumstances.

Non-Refundable Items

None. All eligible purchases made within the 24-hour timeframe qualify for refunds.

Refund Process

To initiate a refund, please send an email to contact.stenoarmy@gmail.com with the subject line "Refund Request" and include the following details:

  • Name
  • Order ID
  • Reason for the refund (optional)

Refunds will be processed within 24 hours of receiving the request.

Return Shipping

As this is a digital service, no shipping charges are applicable.

Exchange Policy

Not applicable. We do not offer exchanges for the subscription service.

Contact Information

For any queries or support regarding refunds, you can reach us at: